Refund policy
We want you to love your CleanBox. If something's not right, we'll make it right.
**30-Day Money-Back Guarantee**
Not happy with your purchase? Contact us within 30 days of delivery and we'll issue a full refund — no hassle.
**How to Request a Refund**
Email us at support@trycleanbox.com with your order number. We respond within 1–2 business days. Refunds are processed within 5–7 business days of approval.
**Damaged or Defective Items**
If your order arrived damaged or something isn't working as expected, send us a photo and we'll send a replacement or issue a full refund — your choice.
**Return Shipping**
For change-of-mind returns, the buyer covers return shipping. For damaged or defective items, we'll cover it.